11/2/2023
New Two-Factor Authentication process for our online CPA Clients / Tax Returns portal starting 11/17/2023
What you need to know:
• You’ll need to create a new username and password. To do this, you’ll need your current CPA Clients / Tax Returns (i.e., NetClient CS) login ID and password. If you’ve saved these details to your browser, please memorialize them. If you’ve forgotten your login ID, please reply to this e-mail.
• The sign-in page will look different but will function the same way. This video showcases the new experience.
• You’ll need to enable two-factor authentication. There are several options available to verify your identity when you log in. We recommend using the Auth0 Guardian mobile app, which is free on the Apple App Store for iOS and Google Play Store for Android. Learn more about two-factor authentication.
These changes will be occurring on November 17, 2023. In the meantime, feel free to reach out to us with any questions.
Thank you.